On referral young people are allocated an Intense Mentor, who provides a single contact point delivering holistic and personalised support, based on individual action plans developed following an assessment of needs, across multiple services. The project takes a housing led approach and the Intense Mentors prioritise securing accommodation through use of their own supported housing options as well as through other local providers. Based in Liverpool and Knowsley.
Target population
Young people aged 18-24 not in employment, education, or training (NEET); homeless as defined in the homelessness legislation but not in priority need under that legislation and deemed a priority for local authority support but unable to be accommodated in a supported housing scheme.
Location
Country
United Kingdom
Service delivery locations
North West: Liverpool City Council and Knowsley Council
Initial Assessment fee
Number of initial assessments of service users completed
Second Assessment fee
Number of second assessments of service users completed
Third Assessment fee
Number of third assessments of service users completed
Move into Accommodation
Initial prevention or relief of homelessness/ entry into accommodation which is a non-hostel tenancy
Signed copies of licence or tenancy agreements, written agreements with landlords, exclusive occupation of own room if living with friends/family.
Accommodation sustained for 3 Months
Sustainment of accommodation for 3 months with no identified risk of homelessness
Evidence required alternates between claims to reduce burden on landlords - documentary evidence (e.g. signed letter from landlord or equivalent) and self-certification.
Accommodation sustained for 6 Months
Sustainment of accommodation for 6 months with no identified risk of homelessness
Accommodation sustained for 12 Months
Sustainment of accommodation for 12 months with no identified risk of homelessness
Accommodation sustained for 18 Months
Sustainment of accommodation for 18 months with no identified risk of homelessness
Entry into Education or training
Service users take up training and education opportunities
Signed letter from education/training provider that skills assessment completed, learning agreement is in place, registered on course and attended a session.
First Entry Level qualification (incl. Maths and/or English), minimum 45 guided learning hours
Achievement of an accredited QCF/NQF Entry Level qualification
Qualification Certificate or signed letter from education/training provider.
First level 1 qualification (e.g. NVQ), minimum 120 guided learning hours
Achievement of QCF/NVQ Level 1 qualification
First level 2 or equivalent qualification, minimum 325 guided learning hours
Achievement of QCF/NVQ Level 2 qualification
Entry into Employment
Entry into employment (includes both full-time or part-time)
Signed letter from employer, copy of payslips or employment contract, to show individual made and accepted an offer of employment.
13 Weeks part-time Employment
Sustained part time employment for 13 weeks
Employment for 8-16 hours/week, evidenced by signed letter from employer or copy of payslips.
26 Weeks part-time Employment
Sustained part time employment for 26 weeks
13 Weeks full-time Employment
Sustained full time employment for 13 weeks
Employment for a minimum of 16 hours/week, evidenced by signed letter from employer or copy of payslips.
26 Weeks full-time Employment
Sustained full time employment for 26 weeks
6 Weeks Volunteering
Sustained volunteering for 6 weeks
Signed letter from organisation confirming volunteering agreement and attendance
13 Weeks Volunteering
Sustained volunteering for 13 weeks
20 Weeks Volunteering
Sustained volunteering for 20 weeks
26 Weeks Volunteering
Sustained volunteering for 26 weeks
Results
Outcome achievements
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The graph above shows interim results for the project’s outcome achievements. Each bar represents a key participant outcome or metrics. Each metric is detailed above the graph (under the ‘Outcome metrics’ section of this page). Users can hover over the bars to access data on the expectations and achievements for that particular metric. Labels at the top of the bar represent the overall expectations for specific metrics, for the entire life of the project. The coloured section of the bar represents the project’s achievements so far.
Each bar takes the unit of analysis of the metric (if the metric is measured in number of individuals, the bar graph is representing individuals achieving that metric. If the metric is measured in weeks, the bar graph is representing weeks).
A note on targets (or expectations): the graph above shows the latest targets for the project. These targets are based on the best-case scenario expectations for every project. These targets may be different from the targets set at the start, as projects adapt to unexpected challenges or changes in circumstances. In addition, these targets could also work as a ‘cap’ for payments. We offer these parameters as a reference on outcome achievement projections. If projects are under implementation, they are not expected to have achieved any of these targets yet.
Outcome payments
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The graph above shows interim outcome payment results. The x-axis displays the years since the start date of the project to the anticipated completion date. The y-axis represents the value of the payments for outcomes realised by participants in the programme. The aim of this graph is to enable users to compare the initial expectations of the project against the actual value of the outcomes that were achieved.
The dotted lines represent the different plans that projects had at different moments- labelled as ‘Plans’ in the key. The data for these dotted lines (or single dotted line) comes from the outcome payment profiles that projects shared with the commissioners and their values represent expectations according to 'best-case scenarios' (if projects achieved as many outcomes as possible). There are different dotted lines as projects can renegotiate their payment plans as they face changes that affect delivery (such as the COVID pandemic) or adjust their expectations during the life of the project. Each dotted line is made of a set of points. Each point represents a quarter. Users can hover over those points and access data on the expectations for that quarter.
The solid line shows the outcome payments that the project already claimed and received- labelled as ‘Actual’ in the key. Squared points on the 'Actual' line indicate that the payment for that quarter was a COVID-19 medium-scenario grant. This was one of the temporary funding options offered to projects during the COVID-19 pandemic (this included activity payments based on projected medium-case performance scenarios). On the top-right corner, the ‘Plans’ and ‘Actual’ lines can be selected and deselected to change which lines appear in the graph.
A note on the representation of different payment profiles (or plans): when Life Chances Fund projects reprofile their payment plans, they use a template provided by the National Lottery Fund. When they complete data for the past quarters, some projects preferred to leave those cells blank, other preferred to repeat the previous expectations and other decided to complete those cells with data from actual payments. To avoid confusions around these different criteria, we start representing a plan from the moment when the plan is valid.
The tool is a collaboration between the Government Outcomes Lab and machine learning experts from the University of Warwick, that allows you to navigate and explore data extracted from nearly 2000 academic and grey literature publications related to outcomes-based contracting.
INDIGO data are shared for research and policy analysis purposes. INDIGO data can be used to support a range of insights, for example, to understand the social outcomes that projects aim to improve, the network of organisations across projects, trends, scales, timelines and summary information. The collaborative system by which we collect, process, and share data is designed to advance data-sharing norms, harmonise data definitions and improve data use. These data are NOT shared for auditing, investment, or legal purposes. Please independently verify any data that you might use in decision making. We provide no guarantees or assurances as to the quality of these data. Data may be inaccurate, incomplete, inconsistent, and/or not current for various reasons: INDIGO is a collaborative and iterative initiative that mostly relies on projects all over the world volunteering to share their data. We have a system for processing information and try to attribute data to named sources, but we do not audit, cross-check, or verify all information provided to us. It takes time and resources to share data, which may not have been included in a project’s budget. Many of the projects are ongoing and timely updates may not be available. Different people may have different interpretations of data items and definitions. Even when data are high quality, interpretation or generalisation to different contexts may not be possible and/or requires additional information and/or expertise. Help us improve our data quality: email us at indigo@bsg.ox.ac.uk if you have data on new projects, changes or performance updates on current projects, clarifications or corrections on our data, and/or confidentiality or sensitivity notices. Please also give input via the INDIGO Data Definitions Improvement Tool and INDIGO Feedback Questionnaire.