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General overview

Stage of development: Complete

Policy sector: Homelessness

Date outcomes contract signed: Jan 2015

Start date of service provision: Jan 2015

Actual completion date: Dec 2017

Capital raised (minimum): GBP 1.03m (USD 1.57m)

Service users: 351 individuals

Intervention

Participants are allocated a Support Worker, who is a source of intensive, practical and psycho-social support throughout the programme – on the basis of individually tailored action plans informed by completion of the Outcomes Star and Risk Tracker. The project is also building a team of Community Coaches in each local authority area to provide additional support to participants. The complexity of need with which young people present mean that this support is designed to come later in the participant journey.


Target population

Young people aged 18-24 not in employment, education, or training (NEET); homeless as defined in the homelessness legislation but not in priority need under that legislation and deemed a priority for local authority support but unable to be accommodated in a supported housing scheme.

Location

Country

  • United Kingdom

Service delivery locations

  • West Midlands: Birmingham City Council, Coventry City Council, Solihull Metropolitan Borough Council, Walsall Council, and Wyre Forest District Council

Outcome metrics

  • Initial Assessment fee Number of initial assessments of service users completed
  • Second Assessment fee Number of second assessments of service users completed
  • Third Assessment fee Number of third assessments of service users completed
  • Move into Accommodation Initial prevention or relief of homelessness/ entry into accommodation which is a non-hostel tenancy Signed copies of licence or tenancy agreements, written agreements with landlords, exclusive occupation of own room if living with friends/family.
  • Accommodation sustained for 3 Months Sustainment of accommodation for 3 months with no identified risk of homelessness Evidence required alternates between claims to reduce burden on landlords - documentary evidence (e.g. signed letter from landlord or equivalent) and self-certification.
  • Accommodation sustained for 6 Months Sustainment of accommodation for 6 months with no identified risk of homelessness
  • Accommodation sustained for 12 Months Sustainment of accommodation for 12 months with no identified risk of homelessness
  • Accommodation sustained for 18 Months Sustainment of accommodation for 18 months with no identified risk of homelessness
  • Entry into Education or training Service users take up training and education opportunities Signed letter from education/training provider that skills assessment completed, learning agreement is in place, registered on course and attended a session.
  • First Entry Level qualification (incl. Maths and/or English), minimum 45 guided learning hours Achievement of an accredited QCF/NQF Entry Level qualification Qualification Certificate or signed letter from education/training provider.
  • First level 1 qualification (e.g. NVQ), minimum 120 guided learning hours Achievement of QCF/NVQ Level 1 qualification
  • First level 2 or equivalent qualification, minimum 325 guided learning hours Achievement of QCF/NVQ Level 2 qualification
  • Entry into Employment Entry into employment (includes both full-time or part-time) Signed letter from employer, copy of payslips or employment contract, to show individual made and accepted an offer of employment.
  • 13 Weeks part-time Employment Sustained part time employment for 13 weeks Employment for 8-16 hours/week, evidenced by signed letter from employer or copy of payslips.
  • 26 Weeks part-time Employment Sustained part time employment for 26 weeks
  • 13 Weeks full-time Employment Sustained full time employment for 13 weeks Employment for a minimum of 16 hours/week, evidenced by signed letter from employer or copy of payslips.
  • 26 Weeks full-time Employment Sustained full time employment for 26 weeks
  • 6 Weeks Volunteering Sustained volunteering for 6 weeks Signed letter from organisation confirming volunteering agreement and attendance
  • 13 Weeks Volunteering Sustained volunteering for 13 weeks
  • 20 Weeks Volunteering Sustained volunteering for 20 weeks
  • 26 Weeks Volunteering Sustained volunteering for 26 weeks

Results

Outcome achievements

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Outcome payments

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SyROCCo reports

The following articles are taken from the Systematic Review of Outcomes Contracts Collaboration (SyROCCo) Machine Learning tool.

The tool is a collaboration between the Government Outcomes Lab and machine learning experts from the University of Warwick, that allows you to navigate and explore data extracted from nearly 2000 academic and grey literature publications related to outcomes-based contracting.

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