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General overview

Stage of development: Complete

Policy sector: Homelessness

Date outcomes contract signed: Dec 2011

Start date of service provision: Nov 2012

Capital raised (minimum): GBP 1.20m (USD 1.90m)

Intervention

The interventions were designed around a Navigator approach, whereby key workers adopted a personalised and flexible approach, supporting the cohort to access existing provision and achieve sustained long-term outcomes. It targets a cohort not covered by key programmes for the most challenging long-term entrenched sleepers or for those new to the streets.

Target population

Individuals with recorded sleeping rough or in a rough sleeping hostel in London between July- September 2012, and recorded sleeping rough in London at least 6 times in the previous two years.

Location

Country

  • United Kingdom

Service delivery locations

  • East and South East London ("ESE"): City of London, Croydon, Redbridge, Tower Hamlets, Hackney, Southwark, Lambeth, Lewisham, Greenwich and Newham.

Involved organisations

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Outcome metrics

  • Reduction in rough sleeping Reduced number of individuals rough sleeping each quarter. This outcome is a baseline and not a cumulative measure Assessed on the basis of the number of individuals within the cohort found to be sleeping rough against an initial baseline assessment.
  • Move into Accommodation Initial prevention or relief of homelessness/ entry into accommodation which is a non-hostel tenancy This outcome is an individual measure of entry into accommodation with a tenancy (as opposed to a hostel) agreement and then the sustainment of that tenancy at 12 and 18 months. Living with friends and family (own bedroom) or in a care home (where this is for life not treatment) are also eligible outcomes. There is an allowance for the individual being recorded on CHAIN as rough sleeping two times in the first 12 months and once in the final six. This was included in the design of the SIB in recognition of the occasional (‘recreational’) rough sleeping expected amongst the cohort
  • Accommodation sustained for 12 Months Sustainment of accommodation for 12 months with no identified risk of homelessness
  • Accommodation sustained for 18 Months Sustainment of accommodation for 18 months with no identified risk of homelessness
  • Initial reconnection Individual measure of reconnection to the home country for non-UK nationals without a right to reside in the UK; or for those with a right to remain but who volunteer to be reconnected. Payment is made on evidence of reconnection – travel documentation, stable accommodation in the home country
  • 6 month sustainment Individual measure of reconnection to the home country for non-UK nationals without a right to reside in the UK; or for those with a right to remain but who volunteer to be reconnected. Evidenced by there being no recorded bedded down street contact (rough sleeping) on CHAIN in the next six months
  • NQF Target Service users take up training and education opportunities to obtain a target level qualification Payment for achievement. Payments when volunteering or employment sustained for 13 and 26 weeks.
  • 13 Weeks part-time Employment Sustained part time employment for 13 weeks
  • 26 Weeks part-time Employment Sustained part time employment for 26 weeks
  • 13 Weeks full-time Employment Sustained full time employment for 13 weeks
  • 26 Weeks full-time Employment Sustained full time employment for 26 weeks
  • 13 Weeks Volunteering Sustained volunteering for 13 weeks
  • 26 Weeks Volunteering Sustained volunteering for 26 weeks
  • Reductions in cohort A&E admissions Measure of reductions in cohort A&E admissions from the baseline at the start of the SIB contract. Reductions in cohort A&E admissions from the baseline at the start of the SIB contract

SyROCCo reports

The following articles are taken from the Systematic Review of Outcomes Contracts Collaboration (SyROCCo) Machine Learning tool.

The tool is a collaboration between the Government Outcomes Lab and machine learning experts from the University of Warwick, that allows you to navigate and explore data extracted from nearly 2000 academic and grey literature publications related to outcomes-based contracting.

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