Authors: Pauline Ngan and Hannah Robinson under the direction of Victoria Keilthy, and with the assistance of Martin Chong, Benoit Guerin, Ayesha Harris, Nathalie Larsen, Polly Meeks, Henry Midgley, Guy Munro, Marco Neves da Silva, Emma Taylor, Andrew Tuffin and David Wilson
Organisation: National Audit Office
Location: United Kingdom
Stage: General
in the UK public sector. Its intended main audience is commissioners and senior decision-makers within departments, as well as of cials at the centre of government with an interest in public service delivery models.