Resource ID: INDIGO-ARES-0070
Link: https://www.outcomesstar.org.uk/using-the-star/see-the-stars/
The Outcomes Star is:
A family of evidence-based tools for measuring and supporting change when working with people.
A unique and innovative way for frontline services to demonstrate their impact whilst improving their keywork.
Tailored to specific sectors, with over 25 versions developed in collaboration with service users, service providers and commissioners
Widely used in the UK by national and local charities, Local Authorities, the NHS, Police, schools, housing associations, care and support services, and growing internationally across Europe, Asia, Australasia and the USA.
Available under licence and with training for all members of staff using the Star.
The Star is underpinned by three values – empowerment, collaboration and integration – which sets it apart from traditional approaches.
The values that inform the Outcomes Stars are similar to those of person-centred, strengths-based and co-production approaches:
The Star places importance on the service user’s perspective and priorities, as in a person-centred approach
The holistic assessment offered by the Star focuses on aspects of life that are going well in addition to areas of difficulty, as in a strengths-based approach
As in co-production, the service user is seen as an active agent in their own life and a valuable source of expertise and knowledge rather than a passive sufferer of an affliction that the professional, with their expertise and knowledge, will cure.
As a result, implementing the Outcomes Star can provide an effective way of putting these approaches and values into practice in a service.
Impact goal: Health, Housing, Education, Well being, Social impact, Local rejuvenation, Employment financial well being
Internal/external: External, Internal
Leader: Outcomes Star
Method: Surveys
Output format: Qualitative only
Scale: Micro
Sourcing: Paid tool, Self driven
Time frame: Prospective
Type: Framework
Used in sectors: Housing, Social enterprises, Developed countries
Who: Public sector
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